Mastering Customer Engagement
Emma Lindley
Customer Experience Director
Empower your front of house team to drive sales & customer loyalty
Join us for an in-person training session designed to help you maximise revenue, build customer loyalty, and refine your sales approach. Training will be held at the newly renovated CoLaunch training facility at Lindleys Autocentres (Colwick) 9am - 3pm with lunch provided.
With expert-led sessions and real-world insights, participants will leave equipped to proactively capture sales opportunities, ensuring your business stays ahead of the competition.
Limited spaces available:
CoLaunch training facility at Lindleys Autocentre (Colwick), Nottingham, NG2 4EU
9am - 3pm
April
23rd April fully booked
24rd April fully booked
30th April fully booked
May
1st May fully booked
15th May fully booked
21st May fully booked
22nd May fully booked
June
18th June fully booked
Expert-led sessions with real-world insights
What you'll gain:
Unlocking Your Most Profitable Revenue Stream
Discover how service plans provide a steady, predictable income while improving customer retention.Market & Competitor Insights
Stay ahead by understanding industry trends, customer expectations, and what your competitors are offering.Communicating Value with Confidence
Learn how to clearly explain the benefits of service plans, making it easy for customers to say yes.The Three-Step Selling Approach
A simple yet highly effective method for guiding customers toward purchasing a service plan—without feeling pushy.Time Management & Personal Success Strategies
Maximise productivity and align daily tasks with long-term career growth.
Who is this for?
This training is ideal for front-of-house service advisors, customer service representatives, and sales teams who engage with customers daily. Whether they are new to service plan sales or looking to refine their approach, this programme will help them succeed.
Generate predictable income while improving customer retention
Ready to take the next step
Give your team the tools they need to drive sales, build loyalty, and elevate the customer experience.
Book your place on our next training session and start unlocking the full potential of service plans today.
Get started with ServiceSplit
We just need to take a few details to start the onboarding.
To help speed up the process, it helps if you have your company information such as registered company number to hand, including your VAT Number (if applicable)
We just need to take a few details to start the onboarding.
To help speed up the process, it helps if you have your company information such as registered company number to hand, including your VAT Number (if applicable)